Automation

AI-Driven Maintenance Planning Platform Delivers Over $4.5M Annual Savings for a Major Gas Producer

Executive Summary

Qatar gas production company faced escalating costs and operational risk due to manual maintenance planning across a vast asset base. By implementing a custom-built intelligent planning platform, the company achieved significant reductions in equipment downtime, labor inefficiencies, and unplanned maintenance delays, generating over $4.5 million in annual savings and establishing a scalable foundation for data-driven asset management.

Background & Challenge

The client operates a large-scale gas production and processing infrastructure comprising more than 500,000 pieces of equipment across upstream and midstream facilities. Maintaining this asset base required approximately 1 million man-hours of maintenance work annually, coordinated by a centralized planning department of over 25 specialists relying heavily on manual data entry and Excel-based workflows.
The operational challenges were substantial:
  • Maintenance planning involved thousands of interdependent tasks, each influenced by seasonality, equipment availability, workforce specialization, and asset criticality.
  • Manual planning was time-consuming, error-prone, and difficult to scale.
  • A single planning error led to an unplanned equipment shutdown costing the company approximately $15 million per day in lost production.
  • Existing enterprise systems, including SAP PM, were unable to support the complexity and performance requirements of large-scale, constraint-based planning.
An attempt to solve the problem through SAP customization lasted nearly two years without delivering a viable outcome, prompting the decision to seek an alternative, purpose-built solution.

Objectives

The client defined the following objectives:
  1. Eliminate manual, Excel-based maintenance planning for large equipment fleets.
  2. Optimize long-term and short-term maintenance schedules under real operational constraints.
  3. Reduce equipment downtime and maintenance backlog.
  4. Lower total maintenance and subcontractor costs while improving planning accuracy.
  5. Ensure seamless integration with existing ERP and asset-management systems.

Solution Implementation

After evaluating commercial planning platforms such as Primavera and Microsoft Project, it became clear that none could meet the industry-specific requirements related to scale, performance, and maintenance logic. A decision was made to design and implement a custom intelligent planning system.

System Architecture & Modules

The solution consisted of two tightly integrated planning modules:
1. Long-Term Planning Module (5 - 10 years horizon)
Designed to optimize strategic maintenance planning and resource allocation, this module calculates the optimal combination of:
  • Workforce size and specialization
  • Equipment and tooling availability
  • Maintenance cycles and regulatory intervals
The model accounts for:
  • Cyclic maintenance schedules
  • Seasonal constraints and varying work efficiency
  • Interdependent maintenance activities
  • Asset accessibility and operational windows
2. Short-Term Planning Module (1 - 8 weeks horizon)
Focused on operational execution and unplanned maintenance, this module dynamically prioritizes work based on:
  • Urgency and criticality of failures
  • Workforce availability by skill
  • Equipment and auxiliary resource readiness
  • Multi-shift execution scenarios
Both modules were integrated with existing ERP systems (including SAP) to ensure data consistency and traceability.

Results & Key Performance Indicators

Following full deployment, the client achieved measurable and sustained improvements:
Operational Impact
  • Equipment downtime significantly reduced through improved long-term planning and workload leveling.
  • Maintenance backlog reduced from ~6 weeks to ~2 weeks for unplanned work.
  • Planning errors virtually eliminated, preventing high-impact shutdown events.
Financial Impact
  • >$3 million annual savings from optimized long-term maintenance planning and resource utilization.
  • >$1.5 million additional annual savings from faster execution of unplanned maintenance and reduced production losses.
  • Reduced reliance on subcontractors, overtime, and idle equipment.
Productivity & Governance
  • Maintenance planners transitioned from manual scheduling to scenario-based decision-making.
  • Planning cycles shortened from days to hours.
  • Improved auditability and transparency of maintenance decisions.

Key Success Factors

  1. Industry-specific design: The system was built around real oil & gas maintenance logic rather than generic project-management models.
  2. Scalability: Performance remained stable despite planning across hundreds of thousands of assets.
  3. Close collaboration between the development team and the client’s on-site engineering and planning staff.
  4. ERP compatibility, allowing adoption without disrupting existing enterprise systems.
The project demonstrated that purpose-built intelligent planning systems can deliver material operational and financial value where generic enterprise tools fail. By replacing manual planning with an AI-ready optimization platform, the client not only achieved over $4.5 million in annual savings, but also significantly reduced operational risk and established a foundation for future predictive maintenance and AI-driven optimization initiatives.