Sub surface ops

LLM-Based Operational
And Regulatory Assistant

Instant, mission-critical AI guidance for operations control, compliance and incident management - powered by your internal knowledge and industry regulations
Proprietary RAG Model
Our assistant uses Retrieval-Augmented Generation (RAG) and fine-tuned LLMs to ingest your SOPs, SCADA/DCS event logs, API/EPA/NOPSEMA regulations and past incident reports. It not only answers natural-language queries - “What’s the BOP test interval per API 53?” - but proactively watches control-system alarms and flags deviations (e.g., “Alert: flare-stack temperature > limit”), spawning corrective actions in your EHS platform.

Benefits

  • 30%

    Compliant

    30% reduction in non-compliance events (e.g., GOM drilling ops)
  • 85%

    Safer

    85% faster incident-report turnaround (from 8h to under 1h)
  • 90%

    Time-to-answer

    90% decrease in mean time to answer for regulatory queries
  • 99.95%

    Reliable

    24/7 high-availability access (99.95 % SLA) with disaster-recovery failover

Key Modules

  • Control-Loop Watchdog

    Listens to SCADA, DCS, EDS alarms; triggers AI alerts and corrective-action drafts
  • Conversational LLM Interface

    Context-aware chat with session memory for multi-step operations and follow-ups
  • Regulatory Knowledge Packs

    Pre-loaded API, EPA, NOPSEMA, OSHA libraries with region-specific modules and language support
  • Incident-Driven Workflow Orchestrator

    Auto-spawns tickets in Enablon, Intelex or ServiceNow; tracks action status
  • Role-Based Dashboard & KPI Widgets

    Live compliance rates, unanswered queries, SLA-breach alerts and incident metrics
Implementation Roadmap & Timeline
Pilot & Control-Loop Integration
  1. Ingest SOPs, regulatory libraries (API, EPA, local), SCADA/DCS/EDS feeds.
  2. Configure proactive-alert rules and auto-ticketing to Enablon or Intelex.
  3. Validate query accuracy and alarm-to-action workflows with your SMEs.
On-Site Enablement & Role-Based Rollout
  1. Embed chat widget in control-room HMI, Teams and mobile apps.
  2. Run shift-lead clinics and live PoC drills for emergency and compliance scenarios.
  3. Apply multi-jurisdiction packs (North Sea, GOM, Middle East) and multi-language support (EN, ES, PT, AR).
Enterprise Production & Continuous Improvement
  1. Global rollout with HA/DR architecture - 99.95 % uptime, automated failover.
  2. Establish AI Governance Board: monthly model-audit, regulatory-update ingestion and feedback-loop incorporation.
  3. Quarterly “Operational Excellence” workshops with real incident data and KPI tuning.

Integration Capabilities

Control Systems

Native connectors for Emerson DeltaV, ABB 800xA, Honeywell Experion, OSIsoft PI

EHS/Incident Platforms

Automated ticket creation in Enablon, Intelex, SAP EHS or ServiceNow

Collaboration Channels

Embedded AI chat in Microsoft Teams, Slack, SharePoint and mobile field apps

Identity & Access

SSO via Okta/Azure AD, granular role-based permissions, full audit logging

Subtasks Addressed

  • On-demand procedure lookup (well-control, choke-manipulation)
  • Compliance checks and clause retrieval across multi-jurisdictions
  • Incident-report drafting with auto-populated root-cause templates
  • Proactive alarm monitoring and corrective-action ticketing
  • Regulatory-update notifications and version-controlled source citations

Training & Change Management Support

  • On-Site Workshops & Shift-Lead Clinics

    Hands-on prompt-engineering and incident PoC drills
  • Train-the-Trainer Program

    Empower internal champions to govern model updates and ingestion
  • “Voice of Operations” Feedback Loops

    In-app issue-report buttons feeding into monthly Excellence workshops
  • 24/7 AI Helpdesk & DR Support

    Dedicated ops-grade support with documented SLA for uptime and recovery

Expanded KPIs

  • Incident-Report Turnaround: 8h → < 1h
  • Regulatory Query Coverage: 100% of key regs accessible via AI
  • SME Escalation Rate: < 10% of queries require human follow-up
  • Alarm-to-Action Latency: Seconds from SCADA alarm to AI alert and ticket draft
  • Uptime & DR Success Rate: 99.95% SLA; annual DR test pass rate 100%
Frequently Asked Questions
Other Solutions
From field to finance, our end-to-end AI suite unlocks uptime, compliance and productivity across your entire oil & gas value chain